Books & Reports	Articles & Presentations
Business Process Outsourcing - RFP Process Due Diligence	The Rise of Intelligent Agents: Automated Conversion of Data to Information Defining the Virtual Business and its Benefits SoftPro Books Venue

Title: The Rise of Intelligent Agents: Automated Conversion of Data to Information Abstract: Business process virtualization (BPV) is fundamentally about using automation and intelligent networked technologies to increase efficiency, reduce costs and improve employee/customer interaction. Additionally, though, it's about the application of information to decision-making... Cost: Availability:

Title: Defining the Virtual Business and its Benefits Abstract: Virtual business (VB) and virtual business processes (VBP) are terms that are seeing increasingly more press. Before the media and sensational journalists take control of the terms sending them through the usual over-hype, heightened expectations versus reality, then practical implementation cycle, I'm suggesting we short circuit the cycle and jump right into the definitions, benefits and practical implementation... Cost: Availability:

Title: SoftPro Books Venue Date: Wednesday, May 12th at 7:00 p.m. Location: SoftPro Bookstore in Centennial (Map) Cost: Synopsis: The discussion ran slightly longer than the hour scheduled, due to active discussions from attendees. A large local firm is considering outsourcing its IT functions, generating concerns within the department. After identifying specific areas where outsourcing could be valuable to the company, and how the attendees could retain their employment through their extensive value-add, fears were allayed. The participants left the discussion with sound solutions to propose to their management. Jim Treitman, Softpro Books proprietor, commented, "After listening to your discussion, I can see how companies of all sizes can benefit from understanding what it means to take a firm virtual. Outsourcing is only one point of the virtual business paradigm. Both employers and employees need to understand that outsourcing should not be viewed as an all-or-nothing proposition." We would like to thank Jim and Softpro Books for providing the venue for this discussion. Softpro Books is a technology centric bookstore, providing a comprehensive selection of IT-related books. If you are looking for a topical tome or just browsing IT subjects, check out Softpro Books at http://www.softpro.com.

Title: Ryze Business Conference Completed: 4/13/04 Abstract: Nova Amber is scheduled to present an overview of its new book at the April 13th meeting of the Denver chapter of the Ryze Business Network. Ryze helps you expand your business network: Make quality business contacts Help your company make deals through Ryze members. Build your network BEFORE you need it! Cost:

Title: Outsourcing Strategies Conference Completed: March 3-5, 2004 The Venetian Resort Hotel Las Vegas, Nevada Abstract: Business Process Outsourcing (BPO) involves more than just turning over non-core business processes to a third party supplier. BPO is a strategic business move, providing companies of all sizes an opportunity to directly impact their bottom line, focus on their core competencies and in many instances obtain a competitive edge over the competition.